HSBC iPhone app

by Nick on 31/12/2009 · 24 comments

in Mobile Internet,Money,Software

natwest iphone app 208x300 HSBC iPhone appMy article on the Abbey iPhone app was the most popular in 2009 and I notice that the majority of searches are coming in from people looking for a HBSC iPhone application. Both HSBC and Abbey are still yet to release an application for customers to check their balances, statements or move money.

I did however see the other day that NatWest have release an application for the iPhone that lets their customers do everything mentioned above. I have to congratulate NatWest for this as it’s obvious they have a close eye on the UK market and what people are demanding.

You can find more information on the NatWest iPhone application here it contains the below features:

  • Monitor your current account with up-to-the-minute balance checks
  • View a mini-statement with your last six transactions anytime, anywhere
  • Set up and manage text alert services including:
  • Balance updates – get your account balance sent to your iPhone once a week, on a day and time that suits you
  • Limit alerts – receive texts when your account hits upper and lower limits that you control. Use them to know when you’ve been paid or are about to go overdrawn.
  • Top up your pay as you go mobile phone and up to four others (service not available on 3 network)

    Let’s just hope Abbey and HSBC plus the other banks aren’t too far behind and get something released quickly. Believe me the customer demand is there.


    Now read this…

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    { 24 comments… read them below or add one }

    1 Chris January 2, 2010 at 11:52 AM

    Yeah HSBC should really release something soon

    2 Nick January 2, 2010 at 11:03 PM

    I’m sure it won’t be long either banks in America have been doing this for ages so the UK in traditional form will follow up the rear.

    3 matt January 4, 2010 at 2:13 PM

    As always uk always lagging behind, rather than keep kicking them up the arse to get what was out amercia ages a go, i give up and am gonna emigrate to amercia

    4 Nick January 7, 2010 at 4:27 PM

    Totally agree :)

    5 Tom January 27, 2010 at 3:12 PM

    I completely agree. How long do we have to wait?

    6 Nick January 27, 2010 at 10:19 PM

    Well hopefully now Santander are looking after Abbey we should see something soon. Consider the iPad was released today I’m sure all banks will jump on the bandwagon soon enough.

    7 rob mathieson February 5, 2010 at 12:26 AM

    i would pay hsbc significant amounts of money for that app!

    8 Nick February 8, 2010 at 1:43 PM

    They are taking their time. I would have thought that the iPad release would speed things up.

    9 collide007 February 26, 2010 at 3:41 PM

    I want this badly, I don’t want to go to Natwest as they’ve messed me about in the past, but this is really tempting. I too would be willing to pay at least a £5 for an app like this from HSBC, maybe more if there were some significantly innovative and useful extra features.

    10 rostron71 March 2, 2010 at 11:08 AM

    I sent emails to both HSBC’s online banking support desk and Monilink (who make the Natwest app) to ask them about an HSBC iPhone app.

    HSBC told me to use the Monilink download instructions on their website. I emailed to explain once again that this does not work with the iPhone. They then said the service is only available for HSBC business customers (how would the app store differentiate?). They seemed to be clueless as to what an iPhone app was.

    Monilink didn’t respond to my email.

    Very frustrating

    11 rostron71 March 2, 2010 at 11:39 AM

    I’m actually considering a move to Natwest if they don’t pull their finger out

    12 hsbcdude March 3, 2010 at 5:35 AM

    yah. they should have app so can just log in the phone and not use the token for the security code.

    13 Dave Ayling March 11, 2010 at 10:11 PM

    Mobank on the App Store allows you to assess your HSBC account and Balance and Transaction check easily. Not perfect, but getting better, set up by the guy who did First Direct and Mint! It works for me.

    14 Jaume March 29, 2010 at 11:58 AM

    Hi,
    It is a bit sad that HSBC still does not have an iphone app.
    I come from Barcelona, and there I am banking with “La Caixa”, and their online service are just amazing: iphone/android/blackberry apps since a few years ago, apps to buy cinema/theatre tickets, etc etc.
    if you happen to have to bank in Spain, do consider it!
    Search for La Caixa in the apple store, and “servicaixa” is for the ticket buying app.

    Look at the stuff for mobile banking they have developed already: https://portal.lacaixa.es/caixamovil/store/caixamovil_es.html
    (apologies is only in Spanish!).

    I emailed HSBC suggesting them to imitate “La Caixa”, but no reply…

    15 Dave April 1, 2010 at 11:13 AM

    You can use the Natwest application for HSBC accounts – it is just a re-skinned Monilink front-end for the iPhone. If you register your HSBC card with it, a HSBC menu will appear on the app and you see your balance, transactions etc. The same is true for any Monilink based mobile service provided by the high street banks.

    16 Simon G May 15, 2010 at 1:12 PM

    I tried the natwest app with my hsbc card details but had no luck. It told me the card was invalid. Anyone else made this work?

    17 will lomas May 16, 2010 at 9:44 AM

    i will try the natwest ap then has anyone gotten i to work with HSBC?

    18 Ed Nichols May 18, 2010 at 10:39 AM

    I tried today – wouldn’t accept the card number

    Anyone else had any luck?

    19 Marc Henson May 20, 2010 at 10:29 AM

    Seriously now, look at the post date with regards to the NatWest/HSBC app!! Did you really fall for that!! lol

    Anyway, by all accounts (excusing the pun) while searching vigorously on this subject Monilink (apparently) said last year that they will be releasing an HSBC version of the NatWest app in January (2010) – ooops… a bit late then!

    I need this app! Come on HSBC. Pull your finger out!!

    20 sye May 28, 2010 at 7:29 PM

    HSBC app is coming sorry for the delay :) its in development should be released soon

    21 Daz May 30, 2010 at 6:50 PM

    Hsbc are so slow with every thing

    22 Richard May 31, 2010 at 7:36 PM

    Sye said, ‘HSBC app is coming soon’
    But how soon is soon? a week, month, or a year?

    23 Tom June 11, 2010 at 11:16 PM

    I work for hsbc & they are currently developing a iPhone App not sure when will be available though

    24 Nick July 29, 2010 at 12:37 AM

    Great news Tom, this post is getting lots of traffic so there is obviously desire for one.

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